Business Process Management
Business Process Management (BPM) is a disciplined management approach and methodology that provides end-to-end process understanding, visibility and control while ensuring effective communication across an organization.
Some organizations discuss BPM as process OR technology, but we view BPM as the convergence of process, people and technology. Our customers can leverage the key differentiators of our BPM practice to achieve maximum business benefits in a short amount of time
OUR BUSINESS PROCESS MANAGEMENT SERVICES
We offer a wide array of BPM services that leverage decades of experience across business strategy, process improvement, technology capabilities and enterprise program management.
- Business Process Improvement and Transformation
- Software Analysis and Vendor Selection
- BPMS Technology Enablement and Support
- Process Excellence Organizational Enablement
- BPMS Outsourcing
Why Business Process Management?
Business Agility
- Provide ability to modify processes in a real-time manner
- Innovate continuously to keep pace with business change, regulatory requirements and competitive opportunities
- Enable Reduced Process Cycle Time through streamlining
- Provide Increased Customer Service through efficiency
Business Agility
- Provide ability to modify processes in a real-time manner
- Innovate continuously to keep pace with business change, regulatory requirements and competitive opportunities
- Enable Reduced Process Cycle Time through streamlining
- Provide Increased Customer Service through efficiency
Why Business Process ?
Visibility Transparency
- Enable Process Insight through Reporting/Dashboards Ensure Effective Communication by providing information to all participants
- Understand and Control Processes through metrics, SLAs, and escalations
- Anticipate/Correct future problems
Technology Enabler
- Streamline implementation of process zauk Point Solutions by providing a “workflow” engine backbone
- Function as the front end/workflow solution to multiple back-end systems versus technology consolidation
- Redesign for a Process-Based Service-Oriented Architecture (SOA)
ZAUK
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